News

Reduced Holiday Trading Hours and Network Embargo

While customers can expect continued reliability and support throughout the holiday season, we ask customers to take note of limited support services during the following times.

December 24 2009 until January 3 2010 (Inclusive) Email support will continue to be available throughout this period, however customers may experience some delays due to reduced staffing levels.

Customers should be aware of a network embargo period from December 18 2009 to January 11 2010 (Inclusive). During this time only emergency changes to networks or services will be accepted. 24x7 Network Operations Support will be available throughout the holiday season.